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Social Well-being

Find the small things that make a big difference Individual Well-being

Find the small things that make a big difference

If you cast your mind back to science lessons at school, you will probably remember learning about leverage. That is, you will have learned that a pivot or fulcrum can enable us greater lifting power – it gives us leverage. This can also apply in a more indirect, metaphorical sense. This is what I mean by the small things that can make a big difference. Smiling is a simple, but important example. Trite though it may seem, interacting with people with a smile on our face can make a huge difference to how we are perceived and how people respond to us (although it has to be a genuine smile and not a forced one). Another case in point would…
Dr Neil Thompson
April 4, 2019
Don’t hide Individual Well-being

Don’t hide

There will often be times when it is wise to take a backseat, to keep your head down and not get involved. Some situations are best avoided, as the hassle of getting involved far outweighs any potential benefits. But, there will also be times where we are tempted to bow out, to slip quietly away and leave it to other people to sort things out when perhaps that is not the wisest strategy. For example, there will be times when someone is being treated unfairly or in a way that undermines their dignity (bullying clearly comes into this category). We may be tempted to stand back and pretend we haven’t noticed. However, much of such bullying (and other forms of…
Dr Neil Thompson
March 21, 2019
Negotiate expectations Individual Well-being

Negotiate expectations

When two or more people come into contact with one another there is already a set of expectations, social rules about how to relate to other people. These are part of culture. In addition, there are sets of expectations that apply to specific situations – consider, for example, the rules that govern buying something in a shop, ordering a drink in a café or a bar, and so on. Breaking these rules (jumping the queue, for example) can cause a lot of bad feeling and displeasure. But there is more to it than this. When you form a relationship of any kind with someone, a set of expectations specific to that relationship will quickly develop. Having these expectations is generally…
Dr Neil Thompson
February 21, 2019
Don’t rush! Individual Well-being

Don’t rush!

‘Less haste, more speed’ is a well-known and oft-quoted proverb, but how often do we forget the wisdom on which it is based? Modern life tends to be very busy and can be highly pressurised. A common reaction to this is for people to speed up, to try to do things in a rush. However, this is a big, big mistake. Rushing is at the root of many of the problems people experience in life. This is for a variety of reasons. First, rushing means that we are much more likely to make mistakes – and, at times, those mistakes can have major consequences. Consider, for example, when you have made a mistake or you have been on the receiving…
Dr Neil Thompson
February 7, 2019
Confront issues without being confrontational Individual Well-being

Confront issues without being confrontational

‘I didn’t like to say’ is a comment commonly heard when it emerges that somebody has faced a difficult situation, but preferred not to address it. For example, imagine Person A is stereotyping Person B, but Person B feels uncomfortable about challenging this and therefore chooses to say nothing and accept the negative consequences of being stereotyped. The idea of assertiveness is that an assertive person is someone who tries to achieve win-win outcomes – that is, tries to make sure that each party benefits from the interaction. However, the ‘I didn’t like to say’ approach is actually likely, in many cases at least, to lead to a lose-lose outcome. Consider this possibility. Person A treats Person B in a…
Dr Neil Thompson
January 10, 2019
Beware of cynicism Individual Well-being

Beware of cynicism

The word ‘cynic’ comes from the Greek word for dog, so to be cynical literally means to be dog like, in the sense of not caring, of being happy to let the world pass you by. It involves not making an emotional investment, of being detached and disengaged. For many people cynicism is an emotional coping mechanism – if you don’t put your heart into something, you are much less likely to get hurt by it. And, without that emotional engagement, the result is likely to be negativity and defeatism. You can’t succeed at something if you don’t engage with it. But, equally, you can’t fail, which is a big part of the appeal of cynicism as a coping method…
Dr Neil Thompson
October 11, 2018
Don’t confuse experience with learning Individual Well-beingWorkplace Well-being

Don’t confuse experience with learning

It is commonly assumed that the more experience a person has, the more learning they will have done, and thus the more they will have to offer, but it’s important to realise that this is a very unsafe assumption to make. We don’t have to go far generally to come across someone who has a lot of experience, but has learned relatively little from it. There can be people with three years’ experience in a particular field who have done an excellent job of drawing out the lessons from that learning, of really making that experience count in terms of improving their practice and developing their confidence. But, there can also be people with thirty years’ experience who have done…
Dr Neil Thompson
August 2, 2018
Make your feelings known Individual Well-being

Make your feelings known

A much-used literary and dramatic device is for it to be apparent to the reader or viewer that someone has strong feelings (of love, for example), but is not expressing them and is losing out in some way as a consequence. As the plot develops, the feelings eventually become known and they all live happily ever after, or not, as the case may be. But, outside of the world of fiction and drama, the question of when and how to express feelings is a significant one. Some people can go to the other extreme and blurt out their feelings inappropriately, leading to embarrassment for themselves and others. So, the two extremes of ‘Keep your feelings to yourself’ and ‘If you…
Dr Neil Thompson
July 5, 2018
Find the right balance when it comes to risks Individual Well-being

Find the right balance when it comes to risks

Life is a risky business. Whatever we do, whichever way we turn, we take risks. For the most part they are fairly minor risks, with relatively minor consequences if things go wrong. But, it is not at all uncommon for us to take life or death risks (using electricity, driving a car, being a passenger or even a pedestrian, for example). Risk is very much a part of everyday life. This has a number of implications, two main ones in particular. First, it shows how skilful we tend to be at managing risks. Over the years I have run many training courses on risk assessment and management and made this point about how skilled people generally are. The usual response…
Dr Neil Thompson
May 31, 2018
Don’t criticise what you don’t understand Individual Well-being

Don’t criticise what you don’t understand

Many years ago I came across the idea that, the further away from something you are, the simpler it appears, and that idea has stuck with me. What it was referring to was the tendency for complex matters to seem quite simple and straightforward from a distance. If you don’t have a full grasp of a situation, it is very easy indeed to oversimplify and thereby rely on a distorted picture that can be very unhelpful in a number of ways (not least in creating unnecessary tension and ill-feeling). Consider, for example, the case of domestic violence. So often I have heard people say words to the effect of: ‘If he is hitting her, why does she stay there? Why…
Dr Neil Thompson
May 17, 2018