Cultivate self-awareness

Self-awareness is an important basis for reflective practice. It involves being able to tune in to: (i) what effect you are having on the situation; and (ii) what effect the situation is having on you. When we interact with other people, we become part of that dynamic; we shape the situation to a certain extent, and so we will be in a stronger position to influence that situation in a positive direction if we are aware of what effect our presence and contribution are having. It is also helpful to be aware of what effect the situation is having on us: Are we anxious? Are we rushing? Are we tired? All these things can have a significant bearing on how the interaction develops, so we would do well to be alert to what part they are playing in shaping the dynamic.

 

Accept what you can’t change

There are things that we can change directly, things that we can change indirectly (through influence), but there are very many things that we cannot change at all. When we encounter these we basically have two choices: (i) we can learn to accept that we cannot bring about change, make the best of the situation and invest our energies in those things we can change; or (ii) waste a lot of time and energy trying to do the impossible and/or become negative, defeatist or even cynical about the fact that there are certain things we cannot change. Which option we choose will have major consequences for ourselves, our colleagues and the people we are seeking to help. So, make sure you choose wisely.