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Social Well-being

Beware of cloning Individual Well-beingWorkplace Well-being

Beware of cloning

The importance of valuing and even celebrating diversity is now well established, but what is often not appreciated is that the process of ‘cloning’ can stand in its way. What this refers to is the tendency to feel more comfortable with people who are ‘like us’ (‘homophilia’ is the technical term), so, if we are not careful, we can find ourselves treading the same beaten path of relating to people similar to ourselves and thereby not getting the benefits of diversity and the enrichment it brings. For example, many businesses have suffered or even perished because they recruited ‘people like us’ and thereby developed a very narrow perspective that stood in the way of creative thinking, innovation and the ability…
Dr Neil Thompson
April 18, 2023
Capitalize on crisis Individual Well-beingWorkplace Well-being

Capitalize on crisis

A crisis is a turning point in someone’s life, a situation that will either get better or get worse. By definition, if it stays the same it is not a crisis. What can be a strong temptation when working with someone who is in crisis is to try and get things back to normal as soon as possible. While this is perfectly understandable, we have to recognize that this means that the positive potential of crisis is being missed. Crises can do a lot of harm (the situation gets worse) but they can also do a lot of good (the situation gets better) – for example, when new coping skills are learned, when longstanding obstacles to progress are removed and/or…
Dr Neil Thompson
April 4, 2023
Begin with the end in mind Individual Well-beingWorkplace Well-being

Begin with the end in mind

This is one of Stephen Covey’s seven secrets of highly effective people. It means that, at all times, we need to be clear about what we are trying to achieve or where it is we are trying to get to. Without that clarity we can drift and become unfocused. This is likely to hamper progress and can also prove stressful at times, as the lack of a sense of direction can create anxiety and uncertainty. It can also reduce our credibility (and thus our ability to influence other people) as we will come across in ways that do not inspire confidence if we are unfocused and unclear about what we are trying to achieve. Beginning with the end in mind…
Dr Neil Thompson
March 14, 2023
Develop an internal locus of control Individual Well-beingWorkplace Well-being

Develop an internal locus of control

Are you living your life or is your life living you? How much in control do you feel about what is happening to you? People who have what psychologist call an internal locus of control will have a good sense of being able to control (or at least influence) key aspects of their lives, both at work and at home. Someone with an external locus of control, by contrast, tends to have little sense of control and can pay a price for that in terms of lower confidence higher stress levels and so on. In a very real sense, having an external locus of control is a form of self-disempowerment, a way of putting obstacles in your own way. So,…
Dr Neil Thompson
February 28, 2023
Make it happen – carpe diem Individual Well-beingWorkplace Well-being

Make it happen – carpe diem

In today’s busy, pressurized world we can find ourselves with many different demands on our time. As a result of this important things may not get done. We can find ourselves drifting and losing sight of what is important to us. ‘Carpe diem’ – seize the day – is a good principle to guard against that. It can pay huge dividends to step back from time to time, to clarify what matters to use and focus on making happen whatever needs to happen to make sure those important things are given the attention they deserve.  
Dr Neil Thompson
January 31, 2023
Elegant challenging Workplace Well-being

Elegant challenging

When people act or speak in discriminatory ways, bully people or behave disrespectfully towards others, it can be very tempting to ‘have a go’ at them, to give them a piece of your mind. While that reaction is quite understandable, it can be highly problematic. This is because there is a danger that the person who is behaving irresponsibly will see you as the unreasonable one, to see you as the person who is behaving inappropriately. This can just make a difficult situation worse. ‘Elegant’ challenging, by contrast, refers to challenging inappropriate behaviour tactfully and sensitively, so that you are giving the other person no ammunition to fire back at you. Skilfully pointing out why what somebody has said or…
Dr Neil Thompson
January 18, 2023
Cultivate self-awareness Individual Well-beingWorkplace Well-being

Cultivate self-awareness

Self-awareness is an important basis for reflective practice. It involves being able to tune in to: (i) what effect you are having on the situation; and (ii) what effect the situation is having on you. When we interact with other people, we become part of that dynamic; we shape the situation to a certain extent, and so we will be in a stronger position to influence that situation in a positive direction if we are aware of what effect our presence and contribution are having. It is also helpful to be aware of what effect the situation is having on us: Are we anxious? Are we rushing? Are we tired? All these things can have a significant bearing on how…
Dr Neil Thompson
October 25, 2022
Accept what you can’t change Individual Well-beingWorkplace Well-being

Accept what you can’t change

There are things that we can change directly, things that we can change indirectly (through influence), but there are very many things that we cannot change at all. When we encounter these we basically have two choices: (i) we can learn to accept that we cannot bring about change, make the best of the situation and invest our energies in those things we can change; or (ii) waste a lot of time and energy trying to do the impossible and/or become negative, defeatist or even cynical about the fact that there are certain things we cannot change. Which option we choose will have major consequences for ourselves, our colleagues and the people we are seeking to help. So, make sure…
Dr Neil Thompson
October 11, 2022
Don’t assume you are wrong Individual Well-beingWorkplace Well-being

Don’t assume you are wrong

Some people can be quite dogmatic and stick to their views despite evidence and argument to the contrary, and that of course is not helpful. However, it can also be problematic when some people go to the opposite extreme and simply assume that they are wrong whenever they encounter any resistance or disagreement. What is needed, of course, is a balanced approach. Being dogmatic does not help, but nor does abandoning your views prematurely. Being open minded is essential, but that need to include being open to the possibility that you were right all along.
Dr Neil Thompson
September 27, 2022