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Dr Neil Thompson

Neil Thompson is a writer, trainer and consultant who has published several best-selling textbooks. He edits THE humansolutions BULLETIN, a fortnightly e-zine. For a no cost subscription go to https://www.humansolutions.org/bulletin. He also tutors the online learning community, The Avenue Professional Development Programme: https://www.apdp.org.uk.

Don’t criticise what you don’t understand Individual Well-being

Don’t criticise what you don’t understand

Many years ago I came across the idea that, the further away from something you are, the simpler it appears, and that idea has stuck with me. What it was referring to was the tendency for complex matters to seem quite simple and straightforward from a distance. If you don’t have a full grasp of a situation, it is very easy indeed to oversimplify and thereby rely on a distorted picture that can be very unhelpful in a number of ways (not least in creating unnecessary tension and ill-feeling). Consider, for example, the case of domestic violence. So often I have heard people say words to the effect of: ‘If he is hitting her, why does she stay there? Why…
Dr Neil Thompson
May 17, 2018
Consider what your legacy will be Individual Well-being

Consider what your legacy will be

We can look back over our past and savour the beautiful and important moments as well as learn from the not so beautiful and the not so positive experiences. Equally, we can look back and dwell on the negatives, the mistakes, the regrets. We can also look forward and consider our future, plan ahead, anticipate and look forward positively. Or, we can look to the future with dread and anxiety, fearing the worst and thereby make our current situation quite an unpleasant one. So, whether we look forward or look back, we can focus on the positives, the negatives or a mixture of the two. But, what we have to recognise is that all this is likely to have an…
Dr Neil Thompson
May 3, 2018
Don’t lose sight of the little things that can make a big difference Individual Well-being

Don’t lose sight of the little things that can make a big difference

It is very wise to be clear about your priorities and make sure that you attend to them. So much time, effort and energy can be wasted if you spend time on lesser matters and lose sight of the most important. It makes sense that the big, important issues need to come first. However, there is also much to be gained from appreciating the little things. The two ideas are not incompatible. It is perfectly possible to focus primarily on the main issues you face, while also setting aside some time for the things that, at first view, may not seem to matter much, but which can actually be of great importance and value. What I am talking about is…
Dr Neil Thompson
April 18, 2018
Focus on communication Individual Well-being

Focus on communication

Communication is such a central part of our lives that we tend to take it for granted, it fades into the background, like the wallpaper. That is perfectly normal, but it can also be problematic. Consider language, for example. We largely live our lives through language. Much of our work is through language; we form relationships through language; we fall out through language. Much of our leisure time is enjoyed through language. Imagine, for example, trying to go for, say, a week without using language. We wouldn’t get very far would we? (not least because we tend to think through the medium of language). But the way we use language can be problematic. Misunderstandings are very common, sometimes with minor…
Dr Neil Thompson
April 5, 2018
Don’t let fear of failure hold you back Individual Well-being

Don’t let fear of failure hold you back

Fear of failure is a very powerful emotion that can do a lot of harm. It can prevent people from trying new things and therefore lead to them missing out on some potentially enriching and empowering experiences. In the same way that you can’t win a raffle if you don’t buy a ticket, you can’t benefit from an experience if you deny yourself the opportunity to have it. As is often the case in life, a vicious circle can easily arise: I am not confident enough to get involved in a particular activity because I am afraid that I will fail. I limit my opportunities for learning and development. I may feel I am letting myself down for not getting…
Dr Neil Thompson
March 22, 2018
Don’t underestimate yourself Individual Well-being

Don’t underestimate yourself

Some people regularly stray into arrogance territory, by which I mean that they overestimate their own importance and their own capabilities. Indeed, this is a common theme in movies and dramas: the person who annoys others with their inflated self-belief and then eventually gets their comeuppance. It makes for satisfying viewing. However, what I think is far more common is for people to go to the other extreme, to underestimate their importance, their capabilities and the difference they can make. This is often a matter of a lack of confidence (possibly linked to self-esteem issues), but that isn’t always the case. In a significant number of cases it is simply that we have genuinely underestimated what we can do. We…
Dr Neil Thompson
March 8, 2018
Don’t believe everything you read Individual Well-being

Don’t believe everything you read

I will be very happy if we ever reach a time when people are no longer naïve enough to say: ‘It must be true, I read it in the newspaper’, but I am not holding my breath. While complete falsehoods and fabrications may well be the exception, opinions being expressed as facts is a very common phenomenon. And, of course, even when factual information is presented, how it is presented can be very significant. For example, consider the difference between: ‘The team achieved an impressive success rate of 82%, a slight improvement on last year’s major achievement of 81%’ with ‘The team failed in almost 1 in 5 cases for the second year running’. The facts are the same, but…
Dr Neil Thompson
February 22, 2018
Feel free to disagree Individual Well-being

Feel free to disagree

Conflict is a broad term. It can range from minor disagreements to out-and-out war, with various degrees of antagonism in between. Relatively minor conflicts can escalate to much more serious situations, and so it is understandable that people will so often be very wary of entering into even a minor conflict for fear of it developing into something of more major proportions. However, this wariness comes at a price, as it means that we can become reluctant to air any disagreements. One unfortunate consequence of this is what is known as ‘groupthink’. This refers to a group of people who are involved in a process of decision making in which some members – sometimes the majority, even – disagree with…
Dr Neil Thompson
February 8, 2018
Reframing negatives as positives Individual Well-being

Reframing negatives as positives

Every cloud has a silver lining may well be a cliché, but that does not mean that the idea does not contain more than an element of truth. Of course, it would be an exaggeration to argue that every negative (cloud) has within it a positive (a silver lining) of some description, but it is certainly the case that negative events will often also bring some degree of positivity. In a sense, this is a reflection of the complexity of life. There is a very common tendency to want to simplify things as much as possible, and that often leads to an oversimplification, a distortion of reality – a situation has to be either good or bad; it can’t be…
Dr Neil Thompson
January 25, 2018
Listen Individual Well-being

Listen

On the many occasions I have run managing conflict training courses I have emphasized the importance of listening. This is for two reasons. First, listening is a very good way of defusing conflict. Paying attention to what somebody’s concerns are can help to calm a situation down and avoid any unpleasantness. Second, not being listened to is what will often lead people into conflict situations in the first place. Consider consumer complaints, for example. People will often pay for a product or service, then find they are not happy with it and want the matter sorted, but they do not feel the need to make a complaint. But, when their efforts to get their problem with the product or service…
Dr Neil Thompson
January 11, 2018