Sometimes the difficulties we face in organizations can seem so deep rooted and so extensive that we can feel there is nothing that can be done about them. A pervasive sense of defeatism and hopelessness can easily set in. This is especially the case where morale is low. The result can be a vicious circle: defeatism contributes to low morale and low morale makes people feel helpless. In reality there is often much that individuals can do – especially when working collectively – to make a positive difference. Organisational cultures – whether positive or negative – are basically sets of habits, and habits can be changed. Start to explore possibilities rather than assume that there aren’t any.