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This book, by highly respected author, educator and adviser, Neil Thompson, offers a much more grounded approach to the complex issues involved. Part One provides a clear and helpful overview of key issues relating to promoting well-being – our own and other people’s, while Part Two offers 101 practical tips. This book will be ideal for anyone wanting to make a positive difference, whether in the caring professions, in a management or human resources context or just in their own personal lives.This is not a book that gives you instructions. The main aim is to give you food for thought, to support you in thinking through a number or key issues, warning you of pitfalls to avoid and helping you…

When I worked with students on a full-time basis, I would suggest that, once they went out into the big wide world as qualified professionals, they should make sure that they continued to learn and develop. In particular, I would urge them to continue to read about their profession and build up their knowledge base over time. I would suggest to them that they should buy a book every month when they received their salary payment, so that it became an established pattern for them. I have since met several of those ex-students who have told me that they did just that and were glad they did, as it helped them to not only keep learning, but also to retain…

Over the years, organizations have sought to address, bias, discrimination and racism in the workplace by implementing a variety of diversity, equity and inclusion initiatives with goals to address and fix these issues in order to make their organization’s more inclusive. Many of these diversity initiatives focused on the importance of allyship – being supportive of those from marginalized groups and joining in their efforts to combat racism and discrimination. However, in terms of diversity, equity, and inclusion, allyship is not enough because it takes more than support to make a difference, it takes action. Click here to read more

You know that you need to be creative to solve complex problems, support innovation and make progress. A lot of tasks, however, cause you to put too much on your plate and you have little time. Therefore, you need to be quick and focused. However, excessive emphasis on efficiency usually kills creativity. It only helps – if you focus less on it, your results will be better. Click here to read more

Pub banter and social media posts could be classed as workplace harassment, the UK's equality watchdog has warned. New guidance setting out steps for preventing harassment and victimisation in the workplace has been issued by the Equality and Human Rights Commission (EHRC). The advice includes developing effective policies, training and knowing how to deal with complaints. In time, the new guidance will become statutory measures enforceable by law. The EHRC said there was an "overwhelming" need for tougher action on harassment in the workplace. Such harassment can include offensive, humiliating, intimidating, hostile or degrading behaviour relating to race, age, sexual orientation and gender identity, disability or religion. Click here to read more

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This book, by highly respected author, educator and adviser, Neil Thompson, offers a much more grounded approach to the complex issues involved. Part One provides a clear and helpful overview of key issues relating to promoting well-being – our own and other people’s, while Part Two offers 101 practical tips. This book will be ideal for anyone wanting to make a positive difference, whether in the caring professions, in a management or human resources context or just in their own personal lives.This is not a book that gives you instructions. The main aim is to give you food for thought, to support you in thinking through a number or key issues, warning you of pitfalls to avoid and helping you…

I regularly run courses on which, despite having been given handouts with space for notes about each part of the course, a high proportion of the participants will not write down a single word. Perhaps they all have photographic memories or maybe they believe that learning happens by magic – they just have to hear what is being said and don’t need to remember it or apply it in any way; it will just automatically make them better at their jobs without any effort on their part. Similarly, many people have a good idea, don’t write it down and later struggle to remember what their important insight was. I don’t understand why so many people appear to be reluctant to…

Carrie thought she was ready to go back to work four weeks after the death of Siobhán, the daughter she and her husband lost to brain cancer at seven months old. But, in reality, she wasn’t. “I really struggled to cope,” she says. “I was a teacher and there was nowhere to hide: I had to deal with children, parents and colleagues all day, every day. There was no downtime and no office for me to retreat to.” Returning to work just added to her trauma. “I had to put on a false face, which was exhausting. All sorts of things triggered my grief during the day, but I had to bottle everything up,” she says. “I had to contain…

Our latest research on conflict management examines the current state of working relationships in UK organisations. The report draws on the views and experiences of employers and employees, gathered from surveys and focus groups conducted by YouGov. The findings draw attention to the critical issue of bullying and harassment in UK workplaces, and the devastating impact unfair treatment can have on individuals and organisations. Click here to read more