This could have been done so much better

A doctor in California told a patient he was going to die, using a robot with a video-link screen. Ernest Quintana, 78, was at Kaiser Permanente Medical Center in Fremont when a doctor – appearing on the robot’s screen – informed him that he would die within a few days.

A family friend wrote on social media that it was “not the way to show value and compassion to a patient”. The hospital says it “regrets falling short” of the family’s expectations. Mr Quintana died the next day.

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