Seth Godin’s Blog – Making a difference (making a point)
There are countless ways to make a point. You can clearly demonstrate that you are angry, smart, concerned, stronger, faster or more prepared than the person you’re engaging with. But making a point isn’t the same thing as making a difference.
To make a difference, we need the practical empathy to realize that the other person doesn’t know what you know, doesn’t believe what you believe and might not want what you want. We have to move from where we are and momentarily understand where they are. When we make a point, we reject all of this. When we make a point, we establish our power in one way or another, but we probably don’t change very much.