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Neil Thompson’s Lesson for Living – Choose the right communication method

Neil Thompson’s Lesson for Living – Choose the right communication method

Email has proven to be a very effective communication tool, saving a great deal of time, money and effort compared with the pre-email days. However, email has also brought problems, not least the well-documented ‘flame wars’ where miscommunication upon miscommunication has produced a series of heated interchanges that would probably have never happened in face-to-face circumstances. One problem that has received far less attention is the tendency to overuse email, to use it as the tool of communication, rather than one amongst many. For example, some matters can be much better dealt with by a telephone conversation or even a face-to-face meeting. And, while email has replaced letters in many situations, there remain many circumstances where a letter is a better solution…
Dr Neil Thompson
April 16, 2020
If you’re burning out, carve a new path

If you’re burning out, carve a new path

As leaders looks for new ways to improve workplace well-being while reducing stress and burnout, a relatively new concept has emerged: job crafting, a strategy that gives employees the chance to design their roles for a more meaningful experience of work. Scientists have found that monotonous work can negatively impact mental health, cause us major stress, and lead to burnout. The chronically bored are at higher risk for drug addiction, alcoholism, and compulsive gambling. In her paper, “Neuroscience Reveals That Boredom Hurts,” Dr. Judy Willis, a neurologist and former classroom teacher, claims that when we’re bored, our judgment, goal-directed planning, risk assessment, focus, and control over our emotions all suffer. And a Korn Ferry poll of nearly 5,000 professionals claims…
Dr Neil Thompson
April 16, 2020
Windrush: We need a review into Home Office’s institutional racism

Windrush: We need a review into Home Office’s institutional racism

Race equality and migrant rights organisations call for independent review into institutional racism in the Home Office. Following the publication of the Windrush Lessons Learned Review, 15 race equality and migrant rights organisations (full list below) have today called for an independent review into the extent of institutional racism in the Home Office and whether its immigration policies are in accordance with equality law around racial discrimination. The Windrush Lessons Learned Review outlines that the UK’s treatment of the Windrush generation was caused by institutional failures to understand race and racism in relation to the Macpherson definition of institutional racism, as set out in Lord Macpherson’s landmark Inquiry report (1999) into the murder of Stephen Lawrence. Click here to read…
Dr Neil Thompson
April 16, 2020
Seth Godin’s blog – Calm also has a coefficient

Seth Godin’s blog – Calm also has a coefficient

Panic loves company. And yet calm is our practical, efficient, rational alternative. If you’re on a crowded plane and one person is freaking out about turbulence, the panic will eventually peter out. If, on the other hand, six people are freaking out, it’s entirely possible that it will spread and overtake the rest of the plane. Panic needs multiple nodes to spread. The same is true with a cabin of 10-year-olds at summer camp. One homesick kid usually comes around and ends up enjoying the summer, because being surrounded by others who are okay makes us okay. But three or four homesick kids can change the entire dynamic. Click here to read more
Dr Neil Thompson
April 16, 2020
Neil Thompson’s Lessons for Living – Say thank you

Neil Thompson’s Lessons for Living – Say thank you

Saying please and thank you is a basic part of what we are taught as children. But saying thank you is more than just good manners. It is a way of showing appreciation and of cementing cooperative working relations. While it is certainly not uncommon for people to say thank you to one another in the appropriate circumstances, there are also very many occasions when it is not said and when it could have been very helpful to do so. There are also many times when it is said in a curt or routine way that does not really convey appreciation – it comes across as just a social ritual, rather than a meaningful (and effective) communication. Try two things…
Dr Neil Thompson
April 2, 2020
Coronavirus brings fear but also hope for change

Coronavirus brings fear but also hope for change

Try as he might, David Cameron was unable to get his idea of a “big society” to gain traction – perhaps because, as he was told at the time, top-down initiatives are less likely to take off, especially if they are perceived as a Trojan horse during a period of prolonged government cuts. When I arrived home to find a note on the doormat offering assistance with a range of tasks such as collecting shopping, or a phone call to break up a monotonous day or compensate for the lack of social interaction, I was neither dismissive nor distrustful – even though I didn’t need the services offered. That an individual, who had gone on to recruit a few friends,…
Dr Neil Thompson
April 2, 2020
Covid-19 needs our attention right now, but recovery measures could be part of the solution for the climate emergency

Covid-19 needs our attention right now, but recovery measures could be part of the solution for the climate emergency

We are all facing challenges on a scale that would have been unimaginable only a few months ago. All over the country, people frightened for the health of their loved ones are also worrying how they will pay their rent, feed their families and keep their jobs or businesses going. At Greenpeace we are doing all we can to respond to this public health emergency – both for staff and volunteers, and the planet and its people. Our staff are working from home for the foreseeable future – over the years, our carbon-saving flight policy means we’ve got pretty good at video calls! – and of course, while this situation continues, we’ll be finding other ways to have our say…
Dr Neil Thompson
April 2, 2020